> ## Documentation Index
> Fetch the complete documentation index at: https://help.thedouble.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Quality and Troubleshooting

## If the cloned voice sounds off or cloning fails, the steps below will resolve most issues.

#### **Why cloning can fail**

* Recording has too much background noise
* File is corrupted or recorded at very low quality
* MP3 format causing processing errors
* Sample is too short (under 15 seconds)

#### **Steps to fix a failed clone**

1. Re-record the sample in a quieter environment
2. Use a better microphone or a dedicated voice memo app
3. If using MP3, convert the file to WAV and re-upload
4. Read the sample phrase shown on screen during recording for best results
5. Delete the failed clone and create a new one

#### **What to know**

* Clone quality is proportional to recording quality - There is no way to enhance a poor recording after the fact
* HQ and light models behave differently - HQ cloning requires a cleaner sample
* Cloning may occasionally fail on first attempt - Try once more before changing format

**Next steps:**

* Mic Permissions and Auto-Closing Widget

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