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Presentation not starting?
  • Check that the Presentation is published
  • Verify AI Instruction is clear and specific
  • Test the trigger phrase with your Double
  • Ensure presentation is in Published status
Voice not playing?
  • Check browser speakers/volume
  • Verify the linked Double has a voice configured
  • Test microphone permissions (Chrome → Settings → Privacy)
  • Try a different browser
Slides not displaying?
  • Verify deck uploaded successfully (check file size)
  • Test with a different browser
  • Clear browser cache and refresh
  • Try re-uploading the deck
Embedded presentation not loading?
  • Check iframe code is correct (all parameters present)
  • Verify presentation ID is correct
  • Ensure iframe has allow=“microphone; camera”
  • Test in incognito/private window (check for ad blockers)
Visitor can’t advance slides?
  • Clarify in opening message: “Click Next to move to the next slide”
  • Check that presentation is Published (not Paused)
  • Test navigation buttons yourself
  • Ensure browser isn’t blocking clicks
Presentation not starting?
  • Check that the Presentation is published
  • Verify AI Instruction is clear and specific
  • Test the trigger phrase with your Double
  • Ensure presentation is in Published status
Voice not playing?
  • Check browser speakers/volume
  • Verify the linked Double has a voice configured
  • Test microphone permissions (Chrome → Settings → Privacy)
  • Try a different browser
Slides not displaying?
  • Verify deck uploaded successfully (check file size)
  • Test with a different browser
  • Clear browser cache and refresh
  • Try re-uploading the deck
Embedded presentation not loading?
  • Check iframe code is correct (all parameters present)
  • Verify presentation ID is correct
  • Ensure iframe has allow=“microphone; camera”
  • Test in incognito/private window (check for ad blockers)
Visitor can’t advance slides?
  • Clarify in opening message: “Click Next to move to the next slide”
  • Check that presentation is Published (not Paused)
  • Test navigation buttons yourself
  • Ensure browser isn’t blocking clicks